We are very careful with clients, who are in a serious life situation. Cargo with human remains (casket with body, urn with ashes) is serviced on a priority basis at all stages of handling and documenting.
The cargo is placed in an insulated refrigerated chamber with observance of special temperature conditions.
The cargo is released after the consignee passes customs and health control procedures.
Caskets with bodies (remains) and urns with ashes pass customs clearance procedures by submitting of a special application. Cargo of this category is not charged with customs duties, levies or taxes.
Presence of a single certificate of body embalming, its packing for transporting (including sealing) and absence of foreign inclusions are permitted.
1) for urns with ashes:
2) For caskets with remains:
The presence of a single certificate of body embalming, its packing for transporting (including sealing) and the absence of foreign inclusions are permitted.
The accompanying documents must be originals and attached to the air waybill. If the accompanying person has the accompanying document originals, the relevant entry must be made in the air waybill in the column “Handling Information”; in this case, copies of the documents must be attached to the air waybill.
According to the air cargo contract of carriage, the shipper is liable for clarifying and observing the requirements of the countries of destination and cargo tracking. You may obtain more detailed information about pre-booking and accomplishing the required documents from the licensed specialists at the Cargo Department of Sales and Logistics:
Cargo Department of Sales and Logistics.
We will gladly answer your questions about cargo shipping.
Cargo Department of Sales and Logistics
Daily from 9:00 am to 9:00 pm Tel. +7 (812) 380 69 30, +7 (812) 336 27 72